Thank you for visiting our website. If you have any questions, technical issues, order inquiries, business cooperation needs, or feature suggestions regarding our online eye-protection web services, please feel free to contact us. We will respond to all valid messages within 24 working hours.
1. Online Contact Form (No Login Required)
You may submit your message through the online form below. No account registration or login is required. All messages are securely recorded and will be used for support and communication only.
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2. Official Support Email
For detailed order issues, technical failures, or business collaboration, you can reach us via our official email:
Email: [zslczgdzc@outlook.com]
Please include your order number and problem description to speed up support processing.
3. Working Hours & Response Time
We provide online customer support from Monday to Friday. General inquiries will be replied within 24 hours. Technical failures and order disputes will be processed within 48 hours.
4. Service Scope Statement (Important)
Our website only provides browser-based visual eye-care optimization tools to reduce screen fatigue. This service is not medical equipment and does not provide medical diagnosis, treatment, or medical advice.
5. Message Rules
Spam, malicious messages, abusive content and illegal requests will be automatically filtered and blocked. We reserve the right to refuse service for malicious interference and improper use.