Last Updated: July 28, 2026
This Refund Policy governs all one-time purchases of fixed-term online eye-care service access on www.czgdzc.top. This policy forms a legally binding part of our Terms of Service. By completing checkout, you acknowledge that you have fully read and accepted all clauses below.
1. Core Rule for Digital Online Service
All offerings on our website are instantly activated digital online access services. Upon payment confirmation, service permissions will be enabled immediately.
Once service access has been activated, refund requests will generally be denied. Digital services cannot be returned or reclaimed after access is granted, consistent with globally accepted commercial standards for digital goods.
2. Limited Eligibility for Refund Review
We will review refund applications only when all the following conditions are fully satisfied:
- You submit your refund application via our official support email within 7 calendar days after purchase;
- System logs verify you have never logged in or used any functions of the service (zero usage record);
- You provide the complete order number and registered email address for verification. We retain full discretionary authority to approve or reject any application that meets the above conditions.
3. Important Consumer Notice for EU / EEA & UK Residents
If you are located within the European Economic Area or the United Kingdom:
You explicitly consent to immediate activation of the digital service upon checkout. You acknowledge that once service access is enabled, your statutory 14-day cooling-off withdrawal right shall be forfeited, in accordance with applicable EU consumer legislation for digital content.
4. Payment Processing & Refund Execution
All transactions are processed by independent authorized payment processors. Refunds, if approved, will be issued via the original payment channel. Currency conversion fees, payment gateway charges, and bank handling fees are non-refundable. We are not liable for delays caused by third-party payment institutions or card issuers.
5. No Partial or Pro-Rata Refunds
No partial refunds, credit rollovers or time extensions will be offered for unused days within an active service period. Expired access terms cannot be restored, and unused service duration cannot be accumulated for future purchases.
6. Fraud & Abuse Prevention
Malicious purchase attempts, repeated unfounded chargeback disputes, and abusive refund demands will result in permanent termination of all service access rights. We reserve the right to submit relevant evidence to payment processors for recordkeeping.
7. How to Submit a Refund Request
Send your complete order information and refund explanation to zslczgdzc@outlook.com. All valid applications will be reviewed within 3–5 business days.
8. Policy Revision
We reserve the right to revise this Refund Policy. Updated versions will be published on our website footer with a clear update date. Your continued use of the website and services constitutes acceptance of revised terms.
9. Contact
Support Email: zslczgdzc@outlook.com